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At Cello Health we are firmly committed to delivering our services and solutions to the highest possible standard while protecting the health and wellbeing of our staff and clients. We also understand the importance of partnering with our clients during times of uncertainty to create assurance that we are respecting their policies and have the right procedures in place to ensure the safe continuation of business.
Cello Health has long been a supporter of agile working and we have the technology and capabilities in place to enable all our people to work from home. We are also adept at utilizing digital technologies to enable virtual workshops, meetings, and interviews to be carried out to great effect. As such, we always strive to maintain normal day-to-day business operations and ensure client work proceeds uninterrupted.
We have a business plan to support a variety of incidents that could affect business continuity, including the impact of pandemic illnesses.
As part of this business continuity framework, we have a team in place across the Cello Health group who are carefully monitoring the development of the COVID-19 outbreak.
Our approach in the US includes:
While continuing to take advice from leading public authorities, we will enact our Business Continuity plans, watch carefully for new developments, adapt our policies, and put in place further appropriate and precautionary measures as necessary.
If you have any immediate questions or require any further information, please contact your Client Account contact in the first instance.